Masui Co., Ltd. Privacy Policy
Effective Date：[April 1, 2026]
Introduction
Masui Co., Ltd. (“we”, “us”, “our”, or “Masui”) appreciates that its clients and website visitors are concerned about their privacy interests; Masui takes those concerns seriously. This privacy policy (“Privacy Policy”) makes available Masui’s practices regarding the collection and policies regarding the use of your personal information. We use the term “personal information” to describe information that can be associated with you and can be used to identify you. Personal information may include, but is not limited to, the following: name, address, date of birth, gender, and contact data (i.e., e-mail address, telephone number, and employer name). We urge you to read this Privacy Policy so that you understand our commitment to you and your privacy, and how you can participate in that commitment.
Masui’s Collection and Use of Your Personal Information
We receive and store the information you provide on our website or by other means, like e-mail. You provide and control the personal information Masui collects about you. Your consent, for example, providing personal information through the opt-in forms on this website, creates the legal basis for the collection and processing of your personal information. We conduct our website business, collect, and use (process) your information in the following ways:
- ・Information Provided Through the Website：Masui collects the information you provide by entering information into the “Contact Us” web form on this site. We use the information you submit to reply to any questions or comments you have about our products (e.g., Ele FluX) or services.
- ・Interactions with Us： If you send us an e-mail asking about a product, call us, or submit a purchase order, Masui captures, works with, and stores the information you provide via these different modes of business communications.
- ・Internal Use Only： Masui only uses the personal information you provide for internal purposes—we do not sell or rent your personal information. We use your information to respond to your requests, provide support, and answer questions.
- ・Affiliates and Subsidiaries： Masui reserves the right to share your personal information with its affiliates or subsidiaries to properly address your questions or requests.
- ・Legal Obligations： Personal information is released in circumstances where Masui is required to conform to legal obligations, assist law enforcement, comply with legal processes, evaluate violations of Masui’s agreements, or to protect our legal rights.
- ・Business Transfers： If Masui is sold, merges with another entity, or enters receivership, we retain the right to transfer your personal information for use by the new corporate entity.
Website Cookies and Analytics
Our use of cookies and other data collection methods is limited. Cookies are small pieces of information a website transfers to your computer for record-keeping.
- ・Types of Cookies Used： We use cookies to facilitate your experience (necessary cookies), to analyze website performance (performance/media cookies), and to remember user preferences (persistent cookies).
- ・Managing Cookies： Most web browsers allow you to control or reject cookies. If you block them, you may not have access to all features on our website.
Disclosure via Links to Third-Party Websites
Using our website may link to third-party websites, services, and applications. Masui is not responsible for any personal information collected through these means. Information collected is governed by that third party’s privacy policy.
Website Maintenance and Security
Masui employs industry-standard security measures to protect company assets and your personal information. However, because of the ever-changing nature of the Internet, we are unable to guarantee that the personal information you provide will never be exfiltrated by malicious actors. We use both internal and external resources to maintain our website and provide technical and physical security.
Data Protection Contact
Masui Co., Ltd.
Nissei Yodoyabashi East, 3-3-13 Imabashi, Chuo-ku, Osaka, Osaka 541-0042, Japan
Phone：+81-6-6203-7880
E-mail：info@ele-flux.com
User or “Data Subject” Access Requests (DSAR)
Masui supports your ability to find out what personal information we hold about you and how we use it. If you would like a copy of the personal information we maintain, wish to correct your information, restrict our use of it, or request deletion, please contact us at the address/email above with the subject line "Data Subject Access Request".
- ・Data Portability： At your request, Masui facilitates personal information “transfer” or “porting” in a structured, commonly used, and machine-readable format (like XML). You can request this be sent to yourself or a third party.
- ・Identity Verification： Prior to disbursing any personal information, we will confirm the identity of the individual making the request through reasonable means.
Compliance with Japanese and Overseas Laws and User Rights
Masui complies with the personal information protection laws of Japan and applicable overseas laws and regulations regarding the handling of personal information. Depending on your location, your local privacy laws may grant you specific rights regarding your personal information, such as the right to request access to, correction of, deletion of, or restriction on the processing of your data. Masui will respect and respond to such requests in accordance with the applicable laws of your jurisdiction. If you wish to exercise any of these rights, please contact us using the Data Protection contact information provided above.
This Is Not a Children’s Website
Masui does not knowingly solicit data from children, and we do not knowingly market to children.
Changes to the Privacy Policy
To meet our ongoing responsibilities, Masui may adjust this Privacy Policy to address new regulations or reflect improved data management practices. If we make material changes, a notice will be posted on this page. It is your responsibility to periodically review this Privacy Policy.
Governing Law and Jurisdiction
All matters relating to the Website and this Privacy Policy shall be governed by and construed in accordance with the internal laws of Japan, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Privacy Policy or the Website shall be instituted exclusively in the Osaka District Court in Osaka, Japan. You waive any objection or defenses to this venue.
Miscellaneous
Any cause of action or claim you may have with respect to the website or this Privacy Policy must be commenced within one (1) year after the claim arises. Masui’s failure to enforce strict performance of any provision shall not be construed as a waiver of any right. Masui may assign its rights and duties under this Privacy Policy to any party at any time without notice to you.